General terms and conditions for the Austrian hotel sector (AGBH)

The booking is binding from the moment of acceptance of the offer or booking through our website. In addition, a deposit of 20% of the total amount is required. You can pay your hotel bill in advance by bank transfer or directly on site at the KRAFTalm. We prefer cash payments, but of course we also accept debit or credit cards (Mastercard, Visa) Something can always happen. Therefore we recommend you to take out a travel cancellation insurance.

Regular cancellation conditions

  • up to 1 month before departure no cancellation fee
  • 1 month to 1 week before departure 70% of the total amount
  • In the last week before the trip 90% of the total amount
  • In case of early departure 100% will be charged

You can park your car at the Salvistagondelbahn in Itter. In advance you will receive a certificate for the long-term parking.
The arrival takes place exclusively with the mountain railroad. Every guest needs a valid mountain railway ticket.
The staff at the ticket office will be happy to help you choose the right lift ticket. Please take your luggage with you in the gondola straight to the Kraftalm (50 m walk on the mountain).

Check in is possible from 14.00 o'clock. Please note that you will make the last ride on the gondola.
(Summer 17:00 / Winter 16:30) A later arrival to the Kraftalm is not possible and you have to stay overnight in the valley at your own expense. If you arrive earlier, you are welcome to store your luggage with us and use our facilities. Please check out on the day of departure by 10.00 am. The wellness area can be used until 13.00 o'clock. For a use after 13.00 o'clock a DaySpa fee of € 30,-- per room will be charged. We can store the luggage temporarily

In addition, the general terms and conditions for the hotel industry apply.

General terms and conditions for the Austrian hotel sector (AGBH)


EnquireBook now